About the GM
Chris Chalfant: Driving Success, One Mile at a Time
Chris Chalfant's journey in the automotive world wasn't mapped out from the start. Fresh out of the Marine Corps, he took on the role of a parts driver at a local dealership, viewing it as a temporary stopgap. However, as days turned into years, the automotive industry began to weave its magic on him.
From an early age, Chris had a deep-seated fascination with vehicles. His father, who retired from a Chrysler plant, shared his passion for cars, particularly muscle cars. The foundation for Chris's automotive education was laid right at home.
Passions and Interests
Chris's interests extend far beyond the showroom floor. He finds immense joy in nurturing and witnessing the growth of his team, helping them exceed their own expectations. Family remains at the core of his heart, with a special place for his two granddaughters. He's an avid follower of Nascar, and nothing makes him prouder than watching his business partner excel in the high-speed world of Nascar racing.
Philosophy and Values
In business and life, Chris Chalfant lives by the principles of honesty, integrity, simplicity, and the belief that every team member is part of the family. There's no hierarchy; no one is considered better than another. He places a strong emphasis on listening and truly hearing what employees and customers have to say. He believes in stepping into their shoes to better understand their needs.
Customer Focus
Customer service at Reddick Brown Ford is unparalleled. Chris believes in offering second-to-none customer service, always keeping the door to his office open for customers to share their feedback, be it good or bad.
Dealer's Unique Offering
Reddick Brown Ford stands out by keeping things refreshingly simple. There's no complex, drawn-out sales process that binds customers. Chris understands that time is precious, and the dealership aims to provide swift service without compromising on the quality of customer care. Every employee adheres to the same high standard of delivering exceptional service.
Community Involvement
The dealership is deeply ingrained in the local community. Reddick Brown Ford actively engages with local schools, law enforcement agencies, chambers of commerce, and various other organizations. They support initiatives like St. Jude, school programs, Shriners Hospital for Children, and host car shows to aid individuals in the local community.
Achievements and Milestones
One of the most significant achievements for Chris and Reddick Brown Ford is earning the title of "Best of the Best" among Warren County car dealerships. This accomplishment is a source of immense pride and a testament to the hard work and dedication that Chris has invested over time.
Future Vision
The future for Reddick Brown Ford shines bright. Chris and his team are constantly on the lookout for new opportunities to contribute further to the growth and welfare of their community.
Team and Staff
Managing a diverse team is no small feat, but Chris approaches it with fairness and respect. He treats every team member equally and values the unique contributions each one brings. Constructive criticism is offered with a pat on the back, creating an environment where every employee is treated like family. At Reddick Brown Ford, there are no hierarchies; all team members are seen as equals.
Advice and Insights
Chris Chalfant's advice to customers and prospects is simple yet powerful: Reddick Brown Ford keeps the car-buying process so straightforward that you'll never want to shop anywhere else. Their friendly, knowledgeable, and efficient staff ensures a seamless experience for every visitor.
In Chris Chalfant's world, success isn't just about selling cars; it's about building a community, nurturing relationships, and driving towards a brighter future, one mile at a time.